About
Jake Hodges
Jacob on paper, Jake to everyone else. I'm Head of Strategic Initiatives at AI Front Desk and Franchise Ramp, where I build the systems that let a small team run like a much bigger one.
What I do
AI Front Desk makes AI agents that run the front desk for franchise and multi-location service businesses. They book appointments, follow up with leads and handle routine questions around the clock. I lead strategic initiatives there, marketing included, and I present our Applied AI webinar series, which shows business owners how to put AI to work on email, calendars and customer reviews.
Franchise Ramp does marketing for franchise brands, and I hold the same role there.
How I got here
I've spent about ten years in marketing, most of it in franchising and hospitality. In that time I've helped grow more than 200 brands and 1,300 businesses and managed more than $20 million a year in capital. The early work was web development, digital strategy and brand design. Today most of it is automation.
What I'm building
I can't write code. Everything I run is built from written instructions: a set of routines that pull my numbers, triage my inbox and build my reports, then wait for my approval before they act. I wrote up how it works in I already had a harness, and I publish the skills I use so you can run them yourself.